Job Responsibilities Customer Support & Issue Resolution: Respond to overseas customer inquiries in real-time via online chat, phone, and email. Manage multiple conversations simultaneously, and quickly diagnose and identify customer issues. Standardized Service & Escalation: Strictly
Localização: São Paulo, Brasil Faixa Salarial: R10.000–R 15.000/mês (BRL) Sobre nós A XTransfer é a principal plataforma global de serviços financeiros cross-border B2B, dedicada a ajudar pequenas e médias empresas (PMEs) a reduzir os custos e a
About the Role We seek a meticulous and customer-focused Risk & Compliance Specialist to safeguard our cross-border payment ecosystem. You will act as an important line of defense, ensuring seamless compliance while delivering exceptional client experiences.
Key Responsibilities: ꔷ Review and verify customer KYC documents (IDs, business licenses, etc.) against anti-fraud databases, resolving cases daily within defined SLA. ꔷ Review customer identities and counter-parties against international sanctions requirements, identify politically key persons,
Sobre nós A XTransfer é a principal plataforma global de serviços financeiros cross-border B2B, dedicada a ajudar pequenas e médias empresas (PMEs) a reduzir os custos e a complexidade do comércio global. Temos mais de 800.000 clientes
Key Responsibility:...