Job Responsibilities Customer Support & Issue Resolution: Respond to overseas customer inquiries in real-time via online chat, phone, and email. Manage multiple conversations simultaneously, and quickly diagnose and identify customer issues. Standardized Service & Escalation: Strictly
Responsibilities : - Weekly workload is 2-10 hours per week - Translate/ Review UI, marketing materials, help articles and research reports - Maintain glossary and style guide as required - Fix linguistic bugs as required Languages