Role Overview : Key Responsibilities : Client Engagement & Relationship Management: - Act as the primary point of contact for operators (clients) during the integration phase, guiding them through the process and ensuring a smooth experience.
Technical Support Specialist ESSENTIAL DUTIES & RESPONSIBILITIES Maintain a working knowledge of Accruent-supported products and technologies. Act as Subject Matter Expert for Technical Support Teams. Identify, document, confirm product defects. Work with all levels of support