Ensure real-time operational efficiency by monitoring and adjusting resource allocation, service flows, and performance indicators, ensuring SLA compliance and the best experience for both customers and employees.Responsibilities:Monitor real-time call, chat, and email volumes, adjusting resource distribution
Blue Dot , headquartered in São Paulo, is a leading company in the Contact Center and Business Process Outsourcing (BPO) segment, with over 10 years of international experience. Specialized in Staffing solutions for companies in the
Remote Human Resources and Investigation ASSISTANT and Human Resources and Investigation SPECIALIST Positions Do you live in BRAZIL and have advanced professional communication skills in English, both orally and in writing? Do you love to read,
Atividades: Levantar, entender e documentar requisitos de negócio junto às áreas operacionais e clientes; Elaborar Especificações Funcionais (EF) detalhadas para novas funcionalidades, correções e melhorias em sistemas de informação; Atuar como ponte entre negócio e time
Analista de Tráfego Pleno | 100% presencial | Petrópolis/RJ Empresa do segmento alimentícioResponsabilidadesRealizar planejamento operacional e gestão de Workforce Management (WFM); Elaborar forecast de demanda e planejamento de capacidade; Executar dimensionamento de equipes e construção de escalas; Atuar
Employee Services Support Hub SupervisorAt Sherwin-Williams, we color the world! With more than 85 years of history in Brazil and as part of a global brand with over 150 years, we are leaders in the paints
As the HRBP Latam Lead, you will be a strategic partner and a key driver of organizational success across our most vibrant markets in Latin America: Brazil and Mexico. This is a high-impact role where you
Responsibilities:Be responsible for fulfillment capacity levels; design capacity models tailored to different stages of business development; set capacity targets based on order volume forecasts; and develop capacity growth and retention strategies; Be responsible for the quality
As an Accounting Analyst, you’ll join our passionate and supportive team characterised by our ambition and team spirit. You’ll have the freedom to work independently while fostering strong collaboration with our finance and operations departments. You’ll
XLA AnalystPosition SummaryThe XLA Analyst is responsible for measuring, analyzing, and improving the digital employee experience by leveraging Experience Level Agreements (XLAs), Digital Employee Experience (DEX) platforms, operational analytics, and user feedback. This role partners with
XLA Analyst Position Summary The XLA Analyst is responsible for measuring, analyzing, and improving the digital employee experience by leveraging Experience Level Agreements (XLAs), Digital Employee Experience (DEX) platforms, operational analytics, and user feedback. This role
At Sherwin-Williams, we color the world! With more than 85 years of history in Brazil and as part of a global brand with over 150 years, we are leaders in the paints and coatings industry, recognized
Sobre a ArcticaA Arctica é uma empresa de tecnologia responsável pelo xOne Cloud, plataformaSaaS de monitoramento de comportamento digital e produtividade da força detrabalho. Ajudamos empresas a entenderem como o trabalho realmenteacontece, com dados que sustentam
A Dahua Technology Brasil está em busca de um(a) Analista de Recursos Humanos Sênior Generalista para se juntar ao nosso time GPTW de profissionais apaixonados por tecnologia e inovação.Se você é inovador e movido por desafios,
A J&T Express é conhecida como uma das maiores empresas do setor de transportes de logística, entrega expressa, armazenamento e cadeia de suprimentos. Estamos presentes em 13 países, como Indonésia, Vietnã, Malásia, Filipinas, Tailândia, Cambodja, Singapura,
About usHanseatic Global Terminals (HGT) is a fully owned subsidiary of Hapag-Lloyd. Operating from Rotterdam, HGT manages a portfolio of stakes in 21 terminals and complementary logistics services across 11 countries across 5 continents: Europe, North
About Garena:Established in 2009 and headquartered in Singapore, Garena is a leading online games developer and publisher with a global footprint across more than 130 markets.Garena provides global users access to popular and engaging mobile and
Já pensou em trabalhar em uma empresa líder global em dados, insights e consultoria, que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Estamos em busca de um(a)
Junte-se a nós! #VemSerVerisure #VerisureVagasVocê já pensou em trabalhar em uma empresa que promove a diversidade e equidade em todas as suas oportunidades?Na Verisure priorizamos a inclusão independente de sexo, raça, orientação sexual, religião, nacionalidade, idade,
About the OpportunityA well-established international organization is seeking a Chief Executive Officer to lead and grow its Brazilian business. This role combines strategic leadership, regulatory governance, and commercial responsibility.Key ResponsibilitiesLead the establishment and operational setup of