Join Blaze, the fastest-growing casino in LATAM! Your main responsibilities : - Perform WFM activities, being responsible for planning, preparing work shifts, real-time monitoring and compliance control. - Ensure the creation and maintenance of monthly work
Ensure real-time operational efficiency by monitoring and adjusting resource allocation, service flows, and performance indicators, ensuring SLA compliance and the best experience for both customers and employees. Responsibilities: Monitor real-time call, chat, and email volumes, adjusting
Analista de Planejamento Bilíngue - 2 vagas Local: Aracaju/SE Salário: Até R$ 6.200,00 Regime: CLT Sobre a oportunidade Estamos em busca de um profissional para atuar na área de Workforce Management (WFM) , sendo responsável pelo planejamento estratégico