Job Title: Service Disruption Management (SDM)_LLD Experience: 10+ years Location: Remote What you bring: • 10+ years of Technical Operations in ABAP/JAVA/HANA/DB2/Performance analysis role • Hands-on experience in one of the areas like Basis, System Performance
Bachelors degree or equivalent practical experience. SAP technical/customer-facing roles (cloud/consulting/ BASIS support). Proven hands-on SAP Basis skills and experience with brownfield migrations (on‐prem → cloud). Experience with hyperscalers (AWS/Azure/GCP) and cloud connectivity/operations. Familiarity with Technical Managed
Your role and responsibilities: Ensure SLA adherence and process compliance (ITIL awareness) Mentor and train team members Handle tickets, perform root cause analysis, and troubleshoot technical issues Lead installation, configuration, migration, and upgrade activities Define and
Bachelors degree or equivalent practical experience.SAP technical/customer-facing roles (cloud/consulting/ BASIS support).Proven hands-on SAP Basis skills and experience with brownfield migrations (on‐prem → cloud).Experience with hyperscalers (AWS/Azure/GCP) and cloud connectivity/operations.Familiarity with Technical Managed Services and ITSM (incident,