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XLA Analyst Position Summary The XLA Analyst is responsible for measuring, analyzing, and improving the digital employee experience by leveraging Experience Level Agreements (XLAs), Digital Employee Experience (DEX) platforms, operational analytics, and user feedback. This role
Location: Brazil (100% Remote or Hybrid for Serra Gaúcha or São Paulo residents) Compensation Currency: Brazilian Real (BRL) Contract: Permanent Full Time (CLT) - 42h/week About Us Cyncly is a global technology powerhouse with 2,400+ employees
