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About the role : We are looking for a skilled Platform Architect to lead the strategic development and continuous improvement of our platform. In this role, you will drive the platform roadmap, ensuring scalability, performance, and
Main reonsibilities include: - Performing remote troubleshooting - Determining the best solution based on the issue and details provided by users. - Walk the user through the problem-solving process - Direct unresolved issues to the next level of
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