XLA Analyst Position Summary The XLA Analyst is responsible for measuring, analyzing, and improving the digital employee experience by leveraging Experience Level Agreements (XLAs), Digital Employee Experience (DEX) platforms, operational analytics, and user feedback. This role
About us Hanseatic Global Terminals (HGT) is a fully owned subsidiary of Hapag-Lloyd. Operating from Rotterdam, HGT manages a portfolio of stakes in 21 terminals and complementary logistics services across 11 countries across 5 continents: Europe,
XLA Analyst Position Summary The XLA Analyst is responsible for measuring, analyzing, and improving the digital employee experience by leveraging Experience Level Agreements (XLAs), Digital Employee Experience (DEX) platforms, operational analytics, and user feedback. This role