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Job Summary Lead and develop a multi-channel customer support team (Chat, Email, Phone) to ensure operational excellence. This role bridges operations and corporate strategy, driving efficiency, team engagement, and continuous service improvement. Key Responsibilities 1. Operational
1. Take full responsibility for day-to-day warehouse operations, including the development of annual operating plans, staffing plans, shift schedules, warehouse management policies, and Standard Operating Procedures (SOPs). 2. Manage the complete material flow for automotive components
