The position of Deskside Technician On-demand (dispatch) - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. Essential duties for the position include, but are
RESPONSIBILITIES : Participate in EUC Field Service transition activities. Assist and be part of Knowledge gathering and documentation from External Customers and/or Incumbents Analysis of Service provision and resourcing based on SLAs, Assets, Call Volumes, Site criticality and