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Handle emergency or scheduled maintenance calls received via the 0800 channel. Issue and monitor service orders, ensuring correct registration in the internal system and compliance with SLAs. Communicate with internal and external customers to ensure alignment on
About Us Pocket FM is the world’s largest audio-series platform, where powerful stories travel effortlessly across languages, cultures, and continents. From India and the US to Europe and beyond, we are redefining how stories are created,
Location Brazil (remote) Summary of the role As a Senior Application Scientist, you will play a crucial role in bridging scientific knowledge with practical application. In this full-time position, you’ll be at the forefront of driving