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XLA Analyst Position Summary The XLA Analyst is responsible for measuring, analyzing, and improving the digital employee experience by leveraging Experience Level Agreements (XLAs), Digital Employee Experience (DEX) platforms, operational analytics, and user feedback. This role
Bradford Jacobs has partnered with a global technology manufacturer and service provider known for producing a broad range of computing devices and enterprise solutions, with customers spanning individuals, corporations, education, and government About the Role They are
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