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XLA Analyst Position Summary The XLA Analyst is responsible for measuring, analyzing, and improving the digital employee experience by leveraging Experience Level Agreements (XLAs), Digital Employee Experience (DEX) platforms, operational analytics, and user feedback. This role
For our international customer, we are looking for a hybrid ServiceNow ITOM Specialist. Candidates need to be flexible to work across time zones, including alignment with US Eastern Time where required. Work permit is not provided.
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