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XLA Analyst Position Summary The XLA Analyst is responsible for measuring, analyzing, and improving the digital employee experience by leveraging Experience Level Agreements (XLAs), Digital Employee Experience (DEX) platforms, operational analytics, and user feedback. This role partners with
Who We Are DEXIAN is a global American consulting company focused on technology talent solutions to support and strengthen our clients’ IT teams. We are present in 10 countries, with 45 offices worldwide. For more than
