About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - S ignNow, pdfFiller, DocHub, airSlate WorkFlow, Instapage, and US Legal Forms -
We are HCLTech, one of the world’s largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud. The driving force
Your role and responsibilities: Ensure SLA adherence and process compliance (ITIL awareness) Mentor and train team members Handle tickets, perform root cause analysis, and troubleshoot technical issues Lead installation, configuration, migration, and upgrade activities Define and