Main activities : 3. Execute the warranty/defects products exchange process, trade-in, RBR (repair by replacement) or DOA (damage on arrival) processes to guarantee the customer satisfaction. 4. Assist an Authorized Service Provider (ASP) requests such as
Key Responsibilities: 1. Product & Portfolio Management Support : Support the LATAM product team with portfolio analysis, new product introduction (NPI) execution, and pricing strategy. Develop critical sales enablement materials for NPIs, such as battle cards,